BINA RESIT HELP CENTRE

Frequently asked questions

Quick answers about Express Receipt, accounts, document verification, plans, payments and account safety.

Updated: 15 August 2026
01What is BINA RESIT?

BINA RESIT helps Malaysian businesses create quotations, invoices, delivery orders and official receipts in one organised workspace.

02Do I need an account?

No account is needed for Express Receipt. Create an account when you want to save business records and return to them later.

03What is Express Receipt?

Express Receipt lets you create, preview and download a receipt PDF immediately without registering.

04What does Express Receipt include?

You can fill in company details, customer details, multiple items, payment information, notes and a document footer before downloading the PDF.

05Is an Express Receipt saved?

No. An Express Receipt is generated in your browser and is not stored in your BINA RESIT account.

06What does a Free account include?

A Free account includes one saved document for the lifetime of the account, up to three successful edits on that document, and PDF downloads.

07What are the limits of a Free account?

Free accounts do not receive QR Document Verification, Document Integrity Seal, official document preview or document version timeline.

08What is the 7-Day access plan?

It gives you full Pro access for 7 days. The Early Bird price is RM5, while the usual price is RM20. It can be used once per account.

09What happens when a Free user upgrades?

Saved documents in that workspace automatically receive QR Document Verification and a Document Integrity Seal after the 7-Day or Pro access becomes active.

10What does Pro include?

Pro includes unlimited saved documents, reusable company, customer and item profiles, the full document flow, QR verification, Integrity Seal and saved payment records.

11How much is Pro?

Pro for 30 days is RM19 for the first 100 Early Bird customers. The usual price is RM49 for 30 days.

12Which document types are supported?

BINA RESIT supports Quotation, Invoice, Delivery Order and Official Receipt.

13What is QR Document Verification?

It allows a recipient to check that a document matches BINA RESIT’s official record. It is available only to 7-Day and Pro customers, not Express or Free users.

14What is the Document Integrity Seal?

It is a digital seal that identifies the official recorded version of a document. It is available only to 7-Day and Pro customers.

15Why is a four-digit phone code needed?

It is an added privacy check before the official document is shown. Enter the last four digits of either the issuer’s or customer’s phone number shown on the document. Numbers only. This feature is for 7-Day and Pro documents.

16Can documents be printed or downloaded as PDF?

Yes. Every account type can download and print its document as a PDF file.

17What are the official preview and version timeline?

They show the official document record and its version history for checking. These features are available only to 7-Day and Pro customers.

18Can I convert a quotation into an invoice?

Yes. Pro customers can continue the flow from Quotation to Invoice, Delivery Order and Receipt.

19How are document numbers generated?

You can use automatic numbers such as BINA-QT-2608-1202, or enter your own document number when needed.

20Can I save company, customer and item details?

Yes. Pro customers can save and reuse company profiles, customer profiles and items or services.

21How do I pay for a plan?

Plan payments are made through BayarCash checkout using available methods such as DuitNow QR or FPX.

22Can I renew Pro early?

Yes. Renewal adds the new access period after your current expiry date; it does not replace the remaining time.

23What should I do if my account may be compromised?

Secure your Google account, use the log out all devices option, then contact security@binaresit.com immediately.

24Can I request a refund?

You may apply within 7 days if BINA RESIT cannot be used because of an unresolved technical issue. Contact billing@binaresit.com for a review.

25How do I contact BINA RESIT?